WatchWarehouse.com | Designer, Luxury Watches at Discount Prices

WatchWarehouse.com 2-5 Year Warranty on all watches.

Returning for Warranty service

Our best interest is returning your timepiece in the least amount of time. Please expect few weeks turnaround for standard warranty repair taking in count shipping time. Keep in mind that warranty service includes identification of problems, parts ordering and testings. These procedures take time especially as timing accuracy is concerned. 

We will not be liable under any circumstances for damages higher then the purchase price. Unless otherwise noted, all shipping and handling costs in connection with warranty service is the responsibility of the customer.

Our supplier use only genuine parts.  

During the warranty period, all items covered by the warranty will be repaired Free of Charge. 

• All repairs must have a Return Merchandise Authorization number (RMA#) filled on WatchWarehouse.com. An item sent without RMA# will be refused.
• The RMA# must be listed clearly on the returned packaging.
• Collect shipping will be refused.
• For your protection, Use only carrier that provides tracking number. Insure your package for full value and request "an adult signature" in order to ensure the safe return to us so that you are completely protected if the shipment is lost or damaged in transit.

WatchWarehouse.com 2-5 YEAR WARRANTY ON ALL WATCHES

Actual copy of our warranty card 

All watches sold by WatchWarehouse.com are guaranteed authentic with original packaging and manual. We provide our own two year warranty that covers movements with symptoms of abnormally gaining time, losing time and/or not keeping proper time. Automatic movements are mechanical with over one hundred moving parts. Therefore are not as accurate as quartz. If your automatic watch is plus/minus few minutes per month then they are within the accuracy guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

The warranty excludes all “external damages” to the watch case, bracelet, strap, crown/stem, crystal/glass, finishes, scratches, gold plating, power cell, damage by ware and tare, physical abuse, accidental, misused, water damage and/or usage not according to the manufacturer’s specifications and instructions. Any alteration or repair performed by someone other then WatchWarehouse.com will null and void the warranty and we disclaim all liabilities. All shipping and handling costs are customer’s responsibility. This warranty card is valid only when accompanied by a copy of our invoice. A Return/Repair request for Authorization has to be obtained on our web site prior to shipping and the watch should be sent via insured carrier. 

Our Mailing Address:

WatchWarehouse.com  

550 South Hill St. Suite 1102  Los Angeles, CA 90013 USA